KTR Chemical Regulatory Compliance Center

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Article 1 (Purpose)

The purpose of these Terms and Conditions is to regulate the rights, obligations, and responsibilities between the company and users regarding the use of the service (the “service”) provided through the website (kreach.ktr.or.kr).

Article 2 (Definitions of Terms)

A. Service: The term “service” refers to all services provided on this website that can be used by members, regardless of the type of terminal device (such as PC, TV, mobile devices, etc.), including the registration and reference rights purchase/settlement services related to the content and chemical substances.
B. Member: The term “member” refers to a user who has entered into an agreement with the company and uses the services provided by the company.
C. Username (ID): The term “username” or “ID” refers to a combination of letters and numbers chosen by the member and approved by the company for the purpose of identifying the member and using the service.
D. Password: The term “password” refers to the combination of letters or numbers chosen by the member himself/herself for the purpose of confirming their identity as the member matching the assigned username and for confidentiality.
E. Post: The term “post” refers to the various forms of information such as text, photos, videos, various files, and links including code, letters, audio, sound, images, and videos, that a member publishes in the course of using the service.

Article 3 (Definition of Terms and Conditions)

A. The agreement shall take effect upon acceptance of these Terms and Conditions and completion of the membership registration.
B. The company will post the content of these Terms and Conditions on the landing page of the website (kreach.ktr.or.kr) where the service is provided in order to make it easily accessible for those who wish to use the service and for members.
C. The company may revise these Terms and Conditions as necessary within the limits that do not violate relevant laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection (“Information and Communications Network Act”). The revised Terms and Conditions, along with the effective date and reason for the revision, will be announced starting 7 days prior to the effective date of the revised Terms and Conditions until the day before the effective date in the same manner as in Paragraph B.
D. In the event of a revision to the Terms and Conditions that is unfavorable to the member, the company will make a separate and clear notification through email or other feasible means. When notifying the member of the revised Terms and Conditions, the company will also clearly notify the member that “if they do not express their intention within 7 days, their intentions will be deemed as expressed” and if the member does not explicitly express their refusal, it will be considered that the member has agreed to the revised Terms and Conditions.
E. If a member does not agree to the revised Terms and Conditions, the company cannot apply the revised Terms and Conditions. In such cases, the member may terminate (withdraw from) the service agreement. However, in special cases where the company is unable to apply the previous Terms and Conditions before the revision, the company may terminate the service agreement with the member.
F. These Terms and Conditions are the fundamental agreement of the service usage contract between the company and the member. The company may, when necessary, establish and announce in advance specific provisions (“Individual Terms and Conditions”) that will apply to particular services. If a member agrees to such Individual Terms and Conditions and uses specific services, the Individual Terms and Conditions will take precedence and these Terms and Conditions will have a supplementary effect. Regarding any amendments to Individual Terms and Conditions, the provision stated in the above Paragraph D applies mutatis mutandis.

Article 4 Supplementary Provisions

Matters not specified in these Terms and Conditions will be governed by the regulations set by the company for the detailed service usage guidelines, relevant laws such as the Information and Communications Network Act, the Framework Act on Telecommunications, and common practices.

Article 5 Conclusion of Service Usage Agreement

A. The Service Usage Agreement is established when a person (“applicant”) who wishes to register as a member and use the service agrees to the contents of these Terms and Conditions and submits an application, followed by company approval of the application.
B. Applicants who wish to register as a member and use the service must read these Terms and Conditions when applying for service registration and express their agreement to these Terms and Conditions by checking the “Agree to the Terms and Conditions” box below.
C. The member bears full responsibility for any damages that may arise from not reading the Terms and Conditions.
D. The time of conclusion of the service usage agreement is deemed to be the moment when the company indicates the completion of registration in the application process.
E. The company may differentiate the usage of services for members based on the company's policy, such as categorizing them into different grades and setting different usage times, usage limits, and service menus.

Article 6 Application for Service Usage

A. Customers who wish to sign up as members and use the services related to registration and reference of the website and chemical substances, as well as purchase/payment settlement, must provide the registration information (ID, password, name, address, mobile phone number, etc.) requested by the company.
B. Those who wish to register as members and use the service must accurately provide their own information without any false information. Members who do not register with their own information may not receive legal protection and may face disadvantages when using the service. Furthermore, members cannot claim any rights from the service.
C. Any member who creates an application using another person's identity (name, company name, organization name) will have all their IDs deleted, and may be subject to punishment according to applicable laws.
D. Members who wish to apply for group membership and purchase reference rights through the services provided by the company must sign up for each group they wish to join and submit a purchase application for reference rights according to the forms provided by the company.
E. The form submitted for the purpose of applying for group membership and purchasing reference rights must be free of falsehoods, and the member shall be responsible for any damages or losses arising from registration that deviates from the form specified by the company or from false registration.
F. For each substance-specific group that the member wishes to register, they must provide accurate information for the purchase of reference rights in accordance with the designated form.

Article 7 Approval of Service Application

A. The company in principal approves the service application of the applicant for membership. However, the company may refuse to approve or terminate the service contract after approval for applications that fall under the following conditions.
1. 1If the applicant has previously lost his or her membership status according to these Terms and Conditions, except for cases where one year has elapsed since the loss of membership and the company has granted approval for rejoining as a member
2. 2If the applicant provides a false name or uses someone else's identity
3. 3If the applicant provides false information or fails to provide the information required by the company
4. 4If approval is impossible due to the fault of the user or if the application is made in violation of other prescribed matters.
B. According to Paragraph A, the company may request real-name verification and self-certification through a specialized agency for applications based on the type of member.
C. The company may withhold approval if there is a lack of available service-related facilities or if there are technical or operational issues.
D. Members who use someone else's personal data or register false personal data, and thereby fail to register their true membership information, cannot claim any rights related to the services for purchasing/settling reference rights for this website and chemical substances. They may also be subject to punishment according to applicable laws.
E. In principle, the company will inform the member or applicant of non-approval or withholding of approval in accordance with Paragraphs A and B.

Article 8 (Privacy Policy)

A. The company makes efforts to protect the personal data of members, including member registration information, in accordance with the Personal Information Protection Act, the Information and Communications Network Act, and other relevant laws and regulations.
B. The company abides by the relevant laws and regulations and the privacy policy established by the company regarding the protection of members’ personal data. However, the company is not responsible for any data that is disclosed due to the member’s own fault or negligence.
C. If a member registers or distributes illegal materials, such as content that undermines public morals or violates national security, the company may be requested by the relevant authorities to inspect the member’s materials and, based on the obligation to provide information as specified by the relevant laws and regulations, submit the relevant materials to the authorities.

Article 9 (Membership Grades)

A. The company assigns membership grades to members in order to ensure the safety and reliability of transactions through the service.
B. The assigned membership grade regulates the utilization and privileges related to posting for the member.

Article 10 (Changes to Member Information)

A. Members can access and modify their personal data through the personal data management screen at any time. However, certain information such as real name and ID necessary for service management cannot be modified.
B. If there are any changes to the information provided by the member during the registration process, the member must inform the company of those changes online, via email, or through other means.
C. The company is not responsible for any disadvantages that may arise from the member’s failure to notify the company of any changes as stated in Paragraph B.

Article 11 (Assignment and Modification of User ID)

A. The company assigns a user ID to the customer in accordance with the provisions stated in the Terms and Conditions.
B. In principle, the user ID cannot be modified, and if there is a compelling reason to change it, the member must terminate the existing ID and rejoin with a new ID.
C. The user ID can be used to become a member of the company’s website, as the member information is linked under the same ID with the consent of the user.
D. A user ID can be changed upon the request of the customer or the company in the following cases.
1. 1Whenever the user ID causes discomfort or violates public morals
2. 2In cases where there are other justifiable reasons.
E. Responsibility for managing the user ID and password for the services rests with the user. The user is responsible for any damages or unauthorized use by third parties that occur as a result of negligence in managing the user ID and password for the services. The company is not responsible for any such damages or unauthorized use.
F. Other matters regarding the management and modification of users’ personal data are subject to the guidelines provided in each specific service.

Article 12 (Obligations of the Company)

A. The company will make its best efforts to continuously and stably provide services in accordance with the provisions set forth in these Terms and Conditions, while refraining from engaging in any actions prohibited by applicable laws and against public order and morals.
B. The company will establish security systems to protect personal data and disclose and comply with the Privacy Policy in order to ensure that members can safely use the services.
C. The company will not send unsolicited commercial emails of a profit-seeking nature to members.
D. The company, in relation to the provision of services, will not disclose or distribute the personal data of members to third parties without their consent. However, in cases where the company receives requests from relevant authorities for investigative purposes under applicable laws or there are requests from the Korea Communications Standards Commission, or in cases where it is necessary to comply with legal procedures, the company may disclose the information.
E. The company complies with relevant laws that are related to the operation and maintenance of services, such as the Information and Communication Network Act, Protection of Communications Secrets Act, and the Telecommunications Business Act.

Article 13 (Obligations of Users)

A. When applying for membership or making changes to member information, users must provide accurate information, including their name, based on facts. If false or someone else’s information is used, users are not entitled to any rights.
B. Members must comply with the provisions stipulated in these Terms and Conditions, as well as other regulations established by the company, announcements, other matters notified by the company, and relevant laws and regulations. Members must not engage in any acts that disrupt the company’s operations or harm its reputation.
C. Members must promptly notify the company if there are any changes to the information provided in the contract.
D. Except in cases where the company assumes responsibility based on relevant laws and the Privacy Policy, members are responsible for the management of their ID passwords and for any consequences resulting from negligence or misuse.
E. Members are not allowed to engage in any commercial activities using the services without the prior approval of the company. The company is not responsible for the results of such commercial activities. In addition, if a member causes the company to suffer losses through such business activities, the member is obligated to compensate the company for the damages. Furthermore, the company may restrict the member’s service usage and, through appropriate procedures, claim damages and compensation from the member.
F. A member may not transfer or donate his or her rights to use the service or any other contractual position related to the service to a third party without the explicit consent of the company. The member also may not use them as collateral.
G. Members shall not engage in the following activities, and if they do, the company may impose sanctions, including service restrictions and legal action against the member.
1. 1Providing false information when applying for membership or changing member information
2. 2Stealing another user’s ID, password, email, or contact information
3. 3Trading or transferring a user ID to another individual
4. 4Impersonating the company’s management, employees, or officials
5. 5Modifying the company’s client program, hacking the company’s servers, or altering any part or all of the website or the information posted on it without special authorization from the company
6. 6Engaging in activities that harm or intentionally disrupt the service
7. 7Replicating the information obtained through this service for purposes other than using the service without prior approval from the company, using it for publication or broadcasting, or providing it to a third party
8. 8Transferring, posting, sending via email, or distributing by other methods crude and obscene content to others, including information, sentences, pictures, sounds, or videos that violate public order and decency
9. 9Transmitting, posting, sending via email, or distributing to others content that is defamatory or contains personal data that may infringe upon the reputation or privacy of others
10. 10Inducing others to install ActiveX, spyware, adware, or similar software without providing detailed and accurate explanations regarding their purpose
11. 11Harassing or threatening other users, or engaging in behavior that consistently causes pain or inconvenience to specific users
12. 12Collecting or storing personal data of other users without obtaining approval from the company
13. 13Engaging in behavior objectively deemed to be associated with criminal activities
14. 14Violating any other regulations or terms of use set by the company, including these Terms and Conditions
H. Engaging in any other actions that violate applicable laws and regulations.

Article 14 (Payment Cancellation and Refunds)

A. The cost of purchasing a chemical reference substance cannot be canceled or refunded under any circumstances without the approval and request of each consulting firm.
B. With the approval and request of the consulting firm, the cancellation and refund of the payment for the aforementioned item in Paragraph A can be initiated when the member expresses his or her intention to the company through separate means such as the website, phone, email, etc., and such expression of intent is received by the company. The company will promptly respond to the member after receiving their expression of intent.
C. Detailed information shall be governed by the operating regulations of the respective substance-specific consultative body.

Article 15 (Service Hours)

A. Service hours are generally 24 hours a day, 7 days a week throughout the year unless there are specific operational or technical constraints. However, the company may temporarily suspend the service on a designated day or time set by the company for regular system inspections, expansions, or replacements. Any planned service interruption due to such work will be announced in advance.
B. The company may temporarily or permanently suspend the service without prior notice or announcement in the following cases.
1. 1In case of urgent system inspection, expansion, replacement, malfunction, or malfunction-induced issues
2. 2In case of force majeure events such as a state of national emergency, power outage, natural disasters, and other unavoidable circumstances
3. 3In case of excessive service usage that disrupts normal service operation.
C. In case of service suspension as mentioned in the previous paragraph, the company will notify members in advance through announcements or other means of communication. However, if it is not possible to provide advance notice due to reasons beyond the control of the company for service interruption, notification may be given afterwards.
D. The company may divide the service into specific ranges and designate separate usage hours for each range. In such cases, the company will provide advance notice regarding the details.

Article 16 Termination of Service Use

A. If a member wishes to terminate the Service Agreement, he or she must personally submit a cancellation request through the My Page section on the website.
B. If the company is merged or divided, or if the provision of the service is transferred to a third party resulting in a change of service provider, the company will notify members in advance through email and announcements. In such cases, members who oppose the merger, division, or transfer of services have the right to terminate the Service Agreement. When a member terminates the contract, the company will delete all of the member’s data immediately upon termination. However, any cases where the company is required to retain member information in accordance with relevant laws and the Privacy Policy will be excluded from immediate deletion.

Article 17 (Management of Posted Content)

A. The company may delete, move, or refuse to register posted content or information without prior notice if it falls under the following conditions.
1. 1If the content is deemed to severely insult or damage the reputation of another member or third party
2. 2If the content propagates or links to material that violates public order and decency
3. 3If the content promotes illegal reproduction or hacking
4. 4If the content is unauthorized advertising conducted for commercial purposes without prior approval from the company
5. 5If the content is objectively deemed to be associated with criminal activities
6. 6If the content infringes upon the copyrights or other rights of other users or third parties
7. 7If the content violates the posting guidelines set forth by the company or does not conform to the nature of the bulletin board
8. 8If it is determined to be in violation of any other applicable laws and regulations.

Article 18 (Copyright of Posts)

A. The copyright of posts created by members within the service belongs to the member who posted them. Moreover, the company cannot commercially exploit posts without the consent of the poster. However, the company may utilize the posts for non-profit purposes, and also holds the right to publish them within the service. In such cases, the company will notify the poster of this fact.
B. Members are not allowed to commercially use information obtained through the service, such as by manipulating or selling materials posted on the service.
C. The company may delete, move, or refuse to register without prior notice the content or posting within the service that is deemed to fall under the provisions of each subparagraph under Article 12 (G).

Article 19 (Guarantee Regarding Links within the Service)

The service provided by the company includes various banners and links within it. In many cases, these links are connected to pages of other websites, which may be due to contractual relationships with advertisers or to disclose the source of provided content. If you click on a link within the service and are redirected to a page of another website, the privacy policy of that site is unrelated to the company. Therefore, members should review the policies of the newly visited site.

Article 20 (Provision of Information)

A. The company may provide members with various information deemed necessary for the use of the service through methods such as email or postal mail. In such cases, members have the right to refuse to receive the information provided by the company, and any disadvantages resulting from the refusal of information are the responsibility of the member.
B. The company may request additional personal data from members with their consent for purposes such as service improvement and introducing services targeted to members.

Article 21 (Advertising and Transactions with Advertisers)

A. If a member agrees to the terms of use, they are also deemed to have agreed to the display of advertisements during the use of the service.
B. The company is not responsible for any role other than mediating between members and advertisers. The company is not responsible for any losses or damages incurred by members through their participation, communication, or transactions with advertisers through promotional activities on the service or advertisements posted on the service.

Article 22 (Compensation for Damages)

The company shall not be liable for any damages related to the use of free services provided on the service that do not fall under the provisions of the Privacy Policy. The compensation for damages shall be subject to the following provisions.

A. The company will only compensate for damages within the scope of the usage fee paid by the member to the company for any damages caused to the member or third party as a result of the company’s intentional or gross negligence. For example, the company will not compensate for damages related to business activities performed by members using the company’s services, damages equivalent to the value of information stored or transmitted by members, or damages caused by the member’s computer, hardware, software, data, etc. through the use of the company’s services, even if the member has informed the company of such facts in advance.
B. When a member wishes to claim compensation for damages arising from the use of this service, the member must submit a written claim to the company within 3 months from the date the cause of action for the claim arose or the date the member became aware of the cause of action. The written claim must include the reason for the claim, the amount of compensation sought, and the basis for calculation.
C. If a member violates the provisions of this agreement, resulting in damages to the company, the member who has violated this agreement shall be responsible for compensating all damages incurred by the company.

Article 23 (Exemption Clause)

A. The company shall be exempt from responsibility for providing the service in case of force majeure events, including natural disasters, wars, and other similar circumstances that make it impossible to provide the service.
B. The company shall be exempt from liability in the event that the telecommunications service provider suspends or fails to provide telecommunication services, resulting in damages.
C. The company shall be exempt from liability for damages incurred due to unavoidable reasons such as repairs, replacements, regular inspections, and construction of service facilities, provided that the company has made efforts to prevent such damages in advance through methods such as prior notice.
D. The company shall not be held responsible for any disruptions or damages to the service caused by the member’s own fault or negligence.
E. The company shall not be held responsible for any damages caused by user computer errors or for damages resulting from the member providing incomplete personal data or email addresses.
F. The company shall not be held responsible for any failure or loss of expected profits that the member may have anticipated through the use of the service.
G. The company shall not be held responsible for any damages incurred as a result of the information obtained by the member while using the service. Furthermore, the company shall not be held responsible for compensating for any mental distress incurred by a member as a result of the actions of other members while using the service.
H. The company shall not be held responsible for the reliability, accuracy, or content of various information, data, or facts posted by members on the service.
I. The company has no obligation to intervene in disputes or to compensate for damages arising between users or between users and third parties through the service.
J. The company shall not be held responsible for any damages related to the use of the free services provided by the company to its members.

Article 24 (Dispute Resolution)

A. The company and the member will make necessary efforts to resolve any disputes arising in connection with the service in an amicable manner.
B. The member may express any complaints or opinions regarding the use of the service to the company through methods such as email. The company shall handle and notify the member of the progress and outcome if the complaints or opinions submitted by the member are deemed valid. However, if prompt processing is not feasible, the company shall notify the member of the reasons for the delay and provide an estimated timeline for the resolution.

Article 25 (Jurisdiction and Applicable Law)

Any lawsuits filed between the company and the member shall be governed by the laws of the Republic of Korea.

A. Any matters not specified in these Terms and Conditions shall be governed by the relevant laws and customs, including the Information and Communications Network Act and the Telecommunications Business Act.
B. For fixed-rate service members and other paid service users, the terms and policies separately set by the company shall apply.
C. In the event of a dispute between the company and the member resulting in legal action, the court that has jurisdiction over the location of the company’s headquarters shall have jurisdiction.

(Effective Date) These Terms and Conditions shall be effective from February 1, 2020.